Frequently Asked Questions

Everything you need to know about shopping at Limelight

What are the available payment methods?

We offer a variety of secure payment options including Cash on Delivery (COD), Credit/Debit cards (Visa/Mastercard), and popular mobile wallets like EasyPaisa and JazzCash.

How long does shipping take within Pakistan?

Standard shipping typically takes 3 to 5 business days for major cities and up to 7 business days for remote areas. You will receive a tracking ID via SMS once your order is dispatched.

What is your return and exchange policy?

You can exchange any unused, unwashed item with original tags within 14 days of purchase. Please note that sale items and intimate apparel are not eligible for return or exchange.

Do you offer international shipping?

Yes, we ship our latest fashion collections worldwide. International delivery times vary by destination, usually ranging from 7 to 15 business days.

How can I track my order status?

Once your order is confirmed, you can track its progress by visiting the 'Track My Order' section on our website and entering your order number and email address.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to variations in monitor settings and professional studio lighting, slight color differences may occur.